Phased re-opening of Somerset Libraries with new order-and-collect service

Phased re-opening of Somerset Libraries with new order-and-collect service

 

 

We are very pleased to announce that as part of the phased reopening of library buildings, the order-and-collect service which was launched on July 6th in Taunton has now been extended so that collections of up to 10 books can also be picked up from Frome, Yeovil, Minehead or Bridgwater libraries when they begin re-opening on July 13th. Further details of opening times and which services are available can be found on our website, or on Facebook and Twitter

 

By filling in a Reading Request form, customers will receive a selection of up to ten hand-picked books, DVD’s or talking books, based on the types of authors or genres that are of interest to them. Requests can be made either by email, website or telephone (0300 123 2224) and the selection of books, talking books, and DVDs will be available for collection at a pre-arranged convenient time for people to pick up. No hire charges or overdue charges will be applied.

 

Internet access will be available in libraries that are open, but it will be primarily for users who don’t have home internet access and require essential services. Computers will need to be pre-booked and will be available for one-hour slots. Each computer and workstation will be thoroughly cleaned between bookings and there will be at least a 2m distance between desks.

 

Customers can return any items currently on loan to any libraries that are open, but customers are being encouraged not to make an unnecessary journey to do this. All current loans that would have been due back during the lockdown period have been extended to the end of August, and any overdue charges that customers might have incurred as a result of library closures due to COVID-19 have been waived. It is hoped that all Somerset libraries, with the possible exception of a few community-managed libraries, will be open again by mid-August.

 

The Somerset Mobile Library Service is also back on the road and the Home Library Service, delivered in partnership with the Royal Voluntary Service, has started to deliver books to people unable to leave their homes.

 

We are happy to provide flyers for anyone able to help ‘spread the word’ about this new service (see attached) – just email libsdevelopmentteam@somerset.gov.uk , letting us know how many you would like and we will arrange to get some posted to you.

 

Finally, just a reminder to follow our Facebook and Twitter posts for some engaging content including videos made by library staff, activities, quizzes, news and links to other useful resources.

 

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